Spectora Spotlight with Kevin Wagstaff
Obsess Over Being a Clear Communicator + Automated Upsells: Adam Pontier

Obsess Over Being a Clear Communicator + Automated Upsells: Adam Pontier

May 14, 2020

Adam Pontier of KC Property Experts is a refreshing guy to talk to. He is an everyday guy that just seems to do what's practical.

And he's winning in the Kansas City area. We get into his backstory and how we jumpstarted his growth years ago with clear communication, being himself and putting effort into relationship building.

You can tell he pays attention to the details - from his report to his emails to the way he mirrors different agents when he interacts. Something we can all learn from.

Other topics we cover:

  • Services he uses like Blipp, ACC, Spectora Advanced
  • Growth activities he used on Facebook
  • Sending schwag to agents
  • How to structures his emails to get clients to read them
  • The one email he sends that has increased his revenue by an average of $50/inspection

If you want to link up with Adam, find em on Facebook! Adam Pontier with KC Property Experts.

If you're enjoying these interviews, let us know with a review or shoot me a note. I always appreciate that :)

You can also subscribe to Spectora Spotlight to get notified when new episodes drop - Apple Podcasts, Google Play, Podbean, Overcast, etc. You can also check out more interviews at the links below!

https://spectora.podbean.com/
https://www.spectora.com/r/spectora-spotlight/
https://www.youtube.com/spectora

To learn more about Spectora, follow the link!

If you have a recommendation for a guest, email Kevin@Spectora.com and we'll see if we can make it happen!

Using Call Centers to Make Life Easier: 2 Inspector’s Experience Using ACC

Using Call Centers to Make Life Easier: 2 Inspector’s Experience Using ACC

April 9, 2020

The decision to use a call center (with Spectora Advanced of course ;)) seems like a tough one until you hear stories from Bryan and Nick. I randomly chose a couple of our users that also use ACC to see what their mindset was before using a call center and what it's like now that they've been using ISN for a couple months.

Clearly they are happy. With ACC being one of our partners, that makes me happy. I do believe the ACC-Spectora combination is a powerful one as you hear both of these guys talk about the importance of surrounding yourself with a high-quality team.

If you're interested in learning more about ACC, you can find them at their website. If you've been waiting on this integration to use Spectora for all your needs, ask us about Spectora Advanced!

If you're enjoying these interviews, let us know with a review!

You can also subscribe to Spectora Spotlight to get notified when new episodes drop - Apple Podcasts, Google Play, Podbean, Overcast, etc. You can also check out more interviews at the links below!

https://spectora.podbean.com/
https://www.spectora.com/r/spectora-spotlight/
https://www.youtube.com/spectora

To learn more about Spectora, follow the link!

If you have a recommendation for a guest, email Kevin@Spectora.com and we'll see if we can make it happen!

Free Money: Government Programs to Help Home Inspectors

Free Money: Government Programs to Help Home Inspectors

April 1, 2020

I'll skip the part about unprecedented times and get right to it: 

There are a number of programs the government has rolled out this past week to help small businesses of all kinds. And the normal restrictions have been dropped so that means home inspectors need to be taking advantage of these programs to keep their inspectors on-board and to help themselves stay afloat.

We did our best to interpret these bills that were rushed out as there is plenty of ambiguous language (so forgive us if we missed anything!) but please read through these and consult with your CPA and legal counsel. 

Here are links discussed in this episode. We encourage each of you to check all of these out!

SBA Disaster Loan Assistance

https://covid19relief.sba.gov/#/

Paycheck Protection Program

https://www.sba.gov/funding-programs/loans/paycheck-protection-program-ppp

Independent breakdown of programs

https://www.natlawreview.com/article/paycheck-protection-program-sba-loan-program-expanded-cares-act

Sample Paycheck Protection Application

https://www.sba.gov/sites/default/files/2020-03/Borrower%20Paycheck%20Protection%20Program%20Application.pdf

 

If you're enjoying these interviews, let us know with a review!

You can also subscribe to Spectora Spotlight to get notified when new episodes drop - Apple Podcasts, Google Play, Podbean, Overcast, etc. You can also check out more interviews at the links below!

https://spectora.podbean.com/
https://www.spectora.com/r/spectora-spotlight/
https://www.youtube.com/spectora

To learn more about Spectora, follow the link!

If you have a recommendation for a guest, email Kevin@Spectora.com and we'll see if we can make it happen!

How One of the Largest Companies in the Country is Handling the Slowdown

How One of the Largest Companies in the Country is Handling the Slowdown

March 27, 2020

I caught up with Rob Lemoine for 2 reasons: 1) I just enjoy him as a person and think he is a great leader in our industry and 2) To see how one of the largest companies and top minds in the home inspection industry is thinking about this economic slowdown.

We purposely didn't have an agenda so I could just capture the raw emotion and feeling of this time. We just had a chat and hope it keeps us all connected. I know in these times it's important to not feel isolated so we hope it gave you some good insight into his way of thinking!

If you're enjoying these interviews, let us know with a review!

You can also subscribe to Spectora Spotlight to get notified when new episodes drop - Apple Podcasts, Google Play, Podbean, Overcast, etc. You can also check out more interviews at the links below!

https://spectora.podbean.com/
https://www.spectora.com/r/spectora-spotlight/
https://www.youtube.com/spectora

To learn more about Spectora, follow the link!

If you have a recommendation for a guest, email Kevin@Spectora.com and we'll see if we can make it happen!

Contraction vs. Expansion - Why You Will Lose Following the Masses - Dirk Van Reenen

Contraction vs. Expansion - Why You Will Lose Following the Masses - Dirk Van Reenen

March 19, 2020

We recorded this episode on Wednesday and put it up on YouTube that afternoon and the podcast on Thursday. With the news flowing in at such a rapid rate and our world and economy changing before our eyes, we just wanted to get the conversation out there for our industry.

One thing is clear from talking with such an action-oriented, inspiring person like Dirk - you can either sit on the sidelines and talk about how bad things could get, or you can get your mind right and take action.

In a 24-hour news cycle that is incentivized to be polarizing and get you to click or watch, Dirk is one of those leaders that gives us balance. Yes things are bad out there. Yes they will likely get worse. But we know from every single recession in our history, there is always opportunity and companies can come out of it stronger. So control what you can control!

You can find Dirk at the IEB website - https://www.iebcoaching.com/

If you're enjoying these interviews, let us know with a review!

You can also subscribe to Spectora Spotlight to get notified when new episodes drop - Apple Podcasts, Google Play, Podbean, Overcast, etc. You can also check out more interviews at the links below!

https://spectora.podbean.com/
https://www.spectora.com/r/spectora-spotlight/
https://www.youtube.com/spectora

To learn more about Spectora, follow the link!

If you have a recommendation for a guest, email Kevin@Spectora.com and we'll see if we can make it happen!

The Quest to Change How Homebuyers “Own” Their Homes - Jack Huntress

The Quest to Change How Homebuyers “Own” Their Homes - Jack Huntress

March 13, 2020

One thing I've learned about Jack Huntress, CEO of HomeBinder, is that he is hungry. He brings the energy and is laser-focused on HomeBinder becoming a massive success. He is an experienced businessman that is investing deeply into this industry.

This fun interview coincides with our integration with HomeBinder so we are more than excited to partner with a company with a vision and hunger for innovation and constantly improving how things are done.

About HomeBinder

HomeBinder offers invaluable tools to help homeowners manage and record work done on their most valuable asset. It’s getting real traction via home inspectors eager to help home buyers.

If you're enjoying these interviews, let us know with a review!

You can also subscribe to Spectora Spotlight to get notified when new episodes drop - Apple Podcasts, Google Play, Podbean, Overcast, etc. You can also check out more interviews at the links below!

https://spectora.podbean.com/
https://www.spectora.com/r/spectora-spotlight/
https://www.youtube.com/spectora

To learn more about Spectora, follow the link!

If you have a recommendation for a guest, email Kevin@Spectora.com and we'll see if we can make it happen!

Growth Mindset and Focusing on What Really Matters - Sheehan Thomson, Part 2 of 2

Growth Mindset and Focusing on What Really Matters - Sheehan Thomson, Part 2 of 2

January 24, 2020

This is part 2 of our interview with Sheehan Thomson of Blipp Reviews and Onsite Home Inspections. We go into handing reviews, customers, efficiency, how home inspectors focus on things that don't really matter and many more ways home inspectors can improve their processes and mindset!

If you're enjoying these interviews, let us know with a review!

You can also subscribe to Spectora Spotlight to get notified when new episodes drop - Apple Podcasts, Google Play, Podbean, Overcast, etc. You can also check out more interviews at the links below!

https://spectora.podbean.com/
https://www.spectora.com/r/spectora-spotlight/
https://www.youtube.com/spectora

To learn more about Spectora, follow the link!

If you have a recommendation for a guest, email Kevin@Spectora.com and we'll see if we can make it happen!

Coming From Nothing to Running Multiple Businesses - Sheehan Thomson, Part 1 of 2

Coming From Nothing to Running Multiple Businesses - Sheehan Thomson, Part 1 of 2

January 23, 2020

Sheehan, owner of Blipp Reviews and Onsite home inspections has an inspirational story that we all can be humbled by hearing. And for those of you that have come from less than ideal circumstances, then you'll really like part 1 of this 2 part interview! 

If you're enjoying these interviews, let us know with a review!

You can also subscribe to Spectora Spotlight to get notified when new episodes drop - Apple Podcasts, Google Play, Podbean, Overcast, etc. You can also check out more interviews at the links below!

https://spectora.podbean.com/
https://www.spectora.com/r/spectora-spotlight/
https://www.youtube.com/spectora

To learn more about Spectora, follow the link!

If you have a recommendation for a guest, email Kevin@Spectora.com and we'll see if we can make it happen!

Giving the People What They Want! - Christian Adams | RepairPricer

Giving the People What They Want! - Christian Adams | RepairPricer

January 16, 2020

We've spoken to Christian a couple times over the years and we've always liked his no-nonsense approach to business. He's a straight shooter with a great product and that's why we're integrating with his company, Repair Pricer.

Christian has the experience as an agent, which is important because like me, he knows what homebuyers ask of us. And it's "how much will these items in the home inspection report cost?". So he went out and solved it.

We also chat about ways inspectors can market this tool, common objections and other home inspector and realtor related topics. We hope you enjoy it!

If you want to learn more about RepairPricer, you can get in touch at their website, https://www.repairpricer.com/.

If you're enjoying these interviews, let us know with a review!

You can also subscribe to Spectora Spotlight to get notified when new episodes drop - Apple Podcasts, Google Play, Podbean, Overcast, etc. You can also check out more interviews at the links below!

https://spectora.podbean.com/
https://www.spectora.com/r/spectora-spotlight/
https://www.youtube.com/spectora

To learn more about Spectora, follow the link!

If you have a recommendation for a guest, email Kevin@Spectora.com and we'll see if we can make it happen!

Companies mentioned and shout outs:

Gordon Fox of Fox Inspection Group

Hedderman Engineering

Amerispec

Killing People With Kindness: Kari Cheek

Killing People With Kindness: Kari Cheek

December 31, 2019

Kari Cheek grew up with 4 brothers so it's never been out of the ordinary for her to try anything and be comfortable in her own skin. The owner of Rosie Home Inspections is a breath of fresh air in our industry. She has grown her business the right way, with old school kill em with kindness customer service and showing agents value by giving them time back.

Ironically, she came across Spectora by reading an interview on other women making an impact in the industry. Now she is one of them!

We can all learn a lot from business owners like Kari. She shows that having a passion for what you do and showing true empathy makes for a special business. And she has big plans for the future.

If you want to reach out to Kari, you can find her at her website -> https://www.rosiehomeinspections.com/contact---schedule-appointment.html

If you're enjoying these interviews, let us know with a review!

You can also subscribe to Spectora Spotlight to get notified when new episodes drop - Apple Podcasts, Google Play, Podbean, Overcast, etc. You can also check out more interviews at the links below!

https://spectora.podbean.com/
https://www.spectora.com/r/spectora-spotlight/
https://www.youtube.com/spectora

To learn more about Spectora, follow the link!

If you have a recommendation for a guest, email Kevin@Spectora.com and we'll see if we can make it happen!