This week on Spectora Spotlight we are joined by Jamie Ward, owner of Simple Solutions Call Center. We had a great conversation and covered a number of topics that home inspectors at any stage might be interested in, such as:
Common mistakes inspectors are making in terms of answering the phone, responding to leads, etc.
When call centers are appropriate for inspectors.
Phone demeanor, language and upselling.
Being a woman in this male-dominated industry.
And much more!
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