The decision to use a call center (with Spectora Advanced of course ;)) seems like a tough one until you hear stories from Bryan and Nick. I randomly chose a couple of our users that also use ACC to see what their mindset was before using a call center and what it's like now that they've been using ISN for a couple months.
Clearly they are happy. With ACC being one of our partners, that makes me happy. I do believe the ACC-Spectora combination is a powerful one as you hear both of these guys talk about the importance of surrounding yourself with a high-quality team.
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