Episodes
Tuesday Aug 04, 2020
Inside the Mind of a COO of a 70 Inspector Company - Damon Durham
Tuesday Aug 04, 2020
Tuesday Aug 04, 2020
Damon is a humble man. He is the COO of the largest inspection company in the country and he speaks so casually about very difficult things.
Damon is somewhat from outside the home inspection industry - that's why he intrigued me. He has a fresh perspective, some of which traces back to his early days at Pizza Hut where he learned about service, pride and efficiency.
If you want to learn more about Greenworks, head over to their website. I'm sure you can get in touch with Damon there.
If you're enjoying these interviews, let us know with a review or shoot me a note. I always appreciate that :)
You can also subscribe to Spectora Spotlight to get notified when new episodes drop - Apple Podcasts, Google Play, Spotify, Podbean, Overcast, etc. You can also check out more interviews at the links below!
https://spectora.podbean.com/
https://www.spectora.com/r/spectora-spotlight/
https://www.youtube.com/spectora
To learn more about Spectora the home inspection software, follow the link!
If you have a recommendation for a guest, email Kevin@Spectora.com and we'll see if we can make it happen!
Wednesday Jul 29, 2020
Wednesday Jul 29, 2020
Allen is wise beyond his home inspection years. My guess is it has something to do with his previous careers in nursing, ministry, home flipping and owning a photo booth rental service.
This was such a fun and refreshing conversation. Allen is only in year 2 of his home inspection career, but he is off to an amazing start. 100 Google Reviews. A thriving agent referral network. A healthy work-life balance.
We can all learn from Allen's blend of focus, humility and dedication to his clients and learning. He dropped so many tidbits of wisdom that has me excited to share this episode.
Here are most of the books we referenced, some of which I've read and highly recommend!
- The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It by Michael Gerber
- Good to Great: Why Some Companies Make the Leap and Others Don’t by Jim Collins
- Built to Last: Successful Habits of Visionary Companies by Jim Collins
- Getting Things Done: The Art of Stress-free Productivity by David Allen
- Outliers: The Story of Success by Malcom Gladwell
- Tipping Point: How Little Things Can Make a Big Difference by Malcolm Gladwell
- What’s Best Next by Matt Perman
- Unstuck: Breaking Free from Your Barriers to Productivity by Matt Perman
Allen can be found at his website or emailing him at allen@housetohomeinspector.com
If you're enjoying these interviews, let us know with a review or shoot me a note. I always appreciate that :)
You can also subscribe to Spectora Spotlight to get notified when new episodes drop - Apple Podcasts, Google Play, Spotify, Podbean, Overcast, etc. You can also check out more interviews at the links below!
https://spectora.podbean.com/
https://www.spectora.com/r/spectora-spotlight/
https://www.youtube.com/spectora
To learn more about Spectora the home inspection software, follow the link!
If you have a recommendation for a guest, email Kevin@Spectora.com and we'll see if we can make it happen!
Friday Jul 24, 2020
Understanding Your Buyer's & Agent's Perspectives - Gary Dahl
Friday Jul 24, 2020
Friday Jul 24, 2020
Gary Dahl may be new to home inspections but he's not new to walking people through complex technical situations. Gary has a perspective I like capturing - of the new home inspector that has experience from previous careers. It's a particular set of challenges.
The part I loved the most is when we talked about empathy. A key ingredient to any successful home inspector.
If you're a new inspector and wanting to connect, you can find Gary at his website.
If you're enjoying these interviews, let us know with a review or shoot me a note. I always appreciate that :)
You can also subscribe to Spectora Spotlight to get notified when new episodes drop - Apple Podcasts, Google Play, Spotify, Podbean, Overcast, etc. You can also check out more interviews at the links below!
https://spectora.podbean.com/
https://www.spectora.com/r/spectora-spotlight/
https://www.youtube.com/spectora
To learn more about Spectora the home inspection software, follow the link!
If you have a recommendation for a guest, email Kevin@Spectora.com and we'll see if we can make it happen!
Thursday May 14, 2020
Obsess Over Being a Clear Communicator + Automated Upsells: Adam Pontier
Thursday May 14, 2020
Thursday May 14, 2020
Adam Pontier of KC Property Experts is a refreshing guy to talk to. He is an everyday guy that just seems to do what's practical.
And he's winning in the Kansas City area. We get into his backstory and how we jumpstarted his growth years ago with clear communication, being himself and putting effort into relationship building.
You can tell he pays attention to the details - from his report to his emails to the way he mirrors different agents when he interacts. Something we can all learn from.
Other topics we cover:
- Services he uses like Blipp, ACC, Spectora Advanced
- Growth activities he used on Facebook
- Sending schwag to agents
- How to structures his emails to get clients to read them
- The one email he sends that has increased his revenue by an average of $50/inspection
If you want to link up with Adam, find em on Facebook! Adam Pontier with KC Property Experts.
If you're enjoying these interviews, let us know with a review or shoot me a note. I always appreciate that :)
You can also subscribe to Spectora Spotlight to get notified when new episodes drop - Apple Podcasts, Google Play, Podbean, Overcast, etc. You can also check out more interviews at the links below!
https://spectora.podbean.com/
https://www.spectora.com/r/spectora-spotlight/
https://www.youtube.com/spectora
To learn more about Spectora, follow the link!
If you have a recommendation for a guest, email Kevin@Spectora.com and we'll see if we can make it happen!
Thursday Apr 09, 2020
Using Call Centers to Make Life Easier: 2 Inspector's Experience Using ACC
Thursday Apr 09, 2020
Thursday Apr 09, 2020
The decision to use a call center (with Spectora Advanced of course ;)) seems like a tough one until you hear stories from Bryan and Nick. I randomly chose a couple of our users that also use ACC to see what their mindset was before using a call center and what it's like now that they've been using ISN for a couple months.
Clearly they are happy. With ACC being one of our partners, that makes me happy. I do believe the ACC-Spectora combination is a powerful one as you hear both of these guys talk about the importance of surrounding yourself with a high-quality team.
If you're interested in learning more about ACC, you can find them at their website. If you've been waiting on this integration to use Spectora for all your needs, ask us about Spectora Advanced!
If you're enjoying these interviews, let us know with a review!
You can also subscribe to Spectora Spotlight to get notified when new episodes drop - Apple Podcasts, Google Play, Podbean, Overcast, etc. You can also check out more interviews at the links below!
https://spectora.podbean.com/
https://www.spectora.com/r/spectora-spotlight/
https://www.youtube.com/spectora
To learn more about Spectora, follow the link!
If you have a recommendation for a guest, email Kevin@Spectora.com and we'll see if we can make it happen!
Wednesday Apr 01, 2020
Free Money: Government Programs to Help Home Inspectors
Wednesday Apr 01, 2020
Wednesday Apr 01, 2020
I'll skip the part about unprecedented times and get right to it:
There are a number of programs the government has rolled out this past week to help small businesses of all kinds. And the normal restrictions have been dropped so that means home inspectors need to be taking advantage of these programs to keep their inspectors on-board and to help themselves stay afloat.
We did our best to interpret these bills that were rushed out as there is plenty of ambiguous language (so forgive us if we missed anything!) but please read through these and consult with your CPA and legal counsel.
Here are links discussed in this episode. We encourage each of you to check all of these out!
SBA Disaster Loan Assistance
https://covid19relief.sba.gov/#/
Paycheck Protection Program
https://www.sba.gov/funding-programs/loans/paycheck-protection-program-ppp
Independent breakdown of programs
https://www.natlawreview.com/article/paycheck-protection-program-sba-loan-program-expanded-cares-act
Sample Paycheck Protection Application
If you're enjoying these interviews, let us know with a review!
You can also subscribe to Spectora Spotlight to get notified when new episodes drop - Apple Podcasts, Google Play, Podbean, Overcast, etc. You can also check out more interviews at the links below!
https://spectora.podbean.com/
https://www.spectora.com/r/spectora-spotlight/
https://www.youtube.com/spectora
To learn more about Spectora, follow the link!
If you have a recommendation for a guest, email Kevin@Spectora.com and we'll see if we can make it happen!
Friday Mar 27, 2020
Friday Mar 27, 2020
I caught up with Rob Lemoine for 2 reasons: 1) I just enjoy him as a person and think he is a great leader in our industry and 2) To see how one of the largest companies and top minds in the home inspection industry is thinking about this economic slowdown.
We purposely didn't have an agenda so I could just capture the raw emotion and feeling of this time. We just had a chat and hope it keeps us all connected. I know in these times it's important to not feel isolated so we hope it gave you some good insight into his way of thinking!
If you're enjoying these interviews, let us know with a review!
You can also subscribe to Spectora Spotlight to get notified when new episodes drop - Apple Podcasts, Google Play, Podbean, Overcast, etc. You can also check out more interviews at the links below!
https://spectora.podbean.com/
https://www.spectora.com/r/spectora-spotlight/
https://www.youtube.com/spectora
To learn more about Spectora, follow the link!
If you have a recommendation for a guest, email Kevin@Spectora.com and we'll see if we can make it happen!
Thursday Mar 19, 2020
Contraction vs. Expansion - Why You Will Lose Following the Masses - Dirk Van Reenen
Thursday Mar 19, 2020
Thursday Mar 19, 2020
We recorded this episode on Wednesday and put it up on YouTube that afternoon and the podcast on Thursday. With the news flowing in at such a rapid rate and our world and economy changing before our eyes, we just wanted to get the conversation out there for our industry.
One thing is clear from talking with such an action-oriented, inspiring person like Dirk - you can either sit on the sidelines and talk about how bad things could get, or you can get your mind right and take action.
In a 24-hour news cycle that is incentivized to be polarizing and get you to click or watch, Dirk is one of those leaders that gives us balance. Yes things are bad out there. Yes they will likely get worse. But we know from every single recession in our history, there is always opportunity and companies can come out of it stronger. So control what you can control!
You can find Dirk at the IEB website - https://www.iebcoaching.com/
If you're enjoying these interviews, let us know with a review!
You can also subscribe to Spectora Spotlight to get notified when new episodes drop - Apple Podcasts, Google Play, Podbean, Overcast, etc. You can also check out more interviews at the links below!
https://spectora.podbean.com/
https://www.spectora.com/r/spectora-spotlight/
https://www.youtube.com/spectora
To learn more about Spectora, follow the link!
If you have a recommendation for a guest, email Kevin@Spectora.com and we'll see if we can make it happen!
Friday Mar 13, 2020
The Quest to Change How Homebuyers "Own" Their Homes - Jack Huntress
Friday Mar 13, 2020
Friday Mar 13, 2020
One thing I've learned about Jack Huntress, CEO of HomeBinder, is that he is hungry. He brings the energy and is laser-focused on HomeBinder becoming a massive success. He is an experienced businessman that is investing deeply into this industry.
This fun interview coincides with our integration with HomeBinder so we are more than excited to partner with a company with a vision and hunger for innovation and constantly improving how things are done.
About HomeBinder
HomeBinder offers invaluable tools to help homeowners manage and record work done on their most valuable asset. It’s getting real traction via home inspectors eager to help home buyers.
If you're enjoying these interviews, let us know with a review!
You can also subscribe to Spectora Spotlight to get notified when new episodes drop - Apple Podcasts, Google Play, Podbean, Overcast, etc. You can also check out more interviews at the links below!
https://spectora.podbean.com/
https://www.spectora.com/r/spectora-spotlight/
https://www.youtube.com/spectora
To learn more about Spectora, follow the link!
If you have a recommendation for a guest, email Kevin@Spectora.com and we'll see if we can make it happen!
Friday Jan 24, 2020
Friday Jan 24, 2020
This is part 2 of our interview with Sheehan Thomson of Blipp Reviews and Onsite Home Inspections. We go into handing reviews, customers, efficiency, how home inspectors focus on things that don't really matter and many more ways home inspectors can improve their processes and mindset!
If you're enjoying these interviews, let us know with a review!
You can also subscribe to Spectora Spotlight to get notified when new episodes drop - Apple Podcasts, Google Play, Podbean, Overcast, etc. You can also check out more interviews at the links below!
https://spectora.podbean.com/
https://www.spectora.com/r/spectora-spotlight/
https://www.youtube.com/spectora
To learn more about Spectora, follow the link!
If you have a recommendation for a guest, email Kevin@Spectora.com and we'll see if we can make it happen!